Local law and wallet records
Our Legal notice explains the conditions that apply when you create, use or close an account. Access depends on local law, so you should check whether the service is available to you before completing phone verification or opening a lobby session. We record account actions needed
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to operate policy checks, including identity details supplied during access, wallet references and requests sent to support. DANA, OVO, GoPay and QRIS may appear as payment labels in account records; these chips are context for identifying a transaction, not a statement that every rail is available
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in every location. We may restrict access when a request conflicts with applicable rules, account verification requirements or a valid safety and security check. The Legal page also explains how to ask about stored records, correct an account detail or request closure where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.